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Telephone Operator

Announcement

Details

Open Date 11/23/2016
Requisition Number PRN06346N
Job Title Telephone Operator
Working Title Campus Telephone Operator
Job Grade B
FLSA Code Nonexempt
Patient Care Job Code?
Type Non Benefited Staff / Student
Temporary? No
Standard Hours per Week 19 hours per week
Full Time or Part Time?
Shift
Work Schedule Summary

Standard work hours flexible with classes.

Is this a work study job? No
VP Area
Department 01555 - UIT INFRASTRUCTURE & OPS
Location
City
Type of Recruitment External Posting
Pay Rate Range $10.00
Close Date

NOTE: May close at anytime.
Job Summary

University Information Technology (UIT) has an opening for a student campus operator position to work within our Common Infrastructure Services department. The incumbent for this position must be a current student at the University of Utah.

Responsibilities

Answers and transfers incoming calls and provides assistance to customers. Schedules and places long distance and off campus conference calls for departments. Provides connections for long distance faxes and operator directory assistance. Takes and delivers messages from callers and retrieves messages from voice mail. Performs data entry billing and maintains appropriate logs and files. Reviews and updates operator directory database. Assists office support staff with clerical duties and projects as needed.

Minimum Qualifications

Six months customer service experience or equivalency required; demonstrated computer skills and human relation and effective communication skills also required.

Preferences

Current university student

Special Instructions Summary
Additional Information


The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to applicants, consistent with University policy and Utah state law. To inquire about this posting, email: employment@utah.edu or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/TDD), email: oeo@umail.utah.edu.


The University is a participating employer with Utah Retirement Systems (“URS”). Individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or the University’s Benefits Department at (801) 581-7447.


This position may require the successful completion of a criminal background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Are you a current University of Utah student?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Cover Letter
Optional Documents
  1. Resume
  2. Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
  3. Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission