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Computer Operator

Announcement

Details

Open Date 02/16/2017
Requisition Number PRN06571N
Job Title Computer Operator
Working Title UOnline Multi-Media Specialist
Job Grade B
FLSA Code Nonexempt
Patient Care Job Code?
Type Non Benefited Staff / Student
Temporary? No
Standard Hours per Week 19 hours per week
Full Time or Part Time? Part Time
Shift Day
Work Schedule Summary

M-F flexible hours between 8am-5pm

Is this a work study job? No
VP Area President
Department 00333 - Teaching & Learning Technology
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $9.62
Close Date

NOTE: May close at anytime.
Job Summary

Serves as primary video editor for UOnline Course videos. Provides multi-media support for TLT instructional design team related to video production, graphic design, and editing documentation. As needed, film instructors in TLT production studio. Perform a variety of post-production tasks such as DVD duplication and video transferring.

Responsibilities

1. Serves as primary video editor for Uonline course videos with occasional studio video production duties.
2. Assists with technology based course development, design and delivery techniques, visual aid development, media and technology selections.
3. Researches new technologies, innovations, and production practices and evaluate the potential values.
4. Edits hard copy faculty manuscripts for face-to-face courses and electronic content for online courses.
5. Coordinates with other members of TLT’s Instructional Design and Development team and assists as assigned.
6. Develops effective working relationships with faculty and staff.
7. Provides customer service and assists faculty and students with class delivery system and web applications. Notifies appropriate technical groups of errors or equipment malfunctions requiring more advanced troubleshooting and analysis.
8. Provides patron reception duties including answering phones, answering basic service questions and assisting students, faculty, and staff of Teaching & Learning Technologies services. This position also assists in the operation and maintains the integrity of course testing events with large groups of students. Closely monitors and enforces exam policies.
9. Assists with various video post-production tasks as assigned.

Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.

Minimum Qualifications

One year of computer operations experience or equivalency required; demonstrated human relations and effective communication skills are also required. Previous customer service experience is preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Non-linear editing and video production experience preferred. Additional experience with Adobe Premiere, Photoshop, and After Effects is a plus. Strong interests in graphic design or animation also a plus.

First or second year undergraduate student with some experience in online education; excellence in technical writing and verbal communication skills; familiarity with Windows, Mac, tablets and mobile devices; 4) reading and editing skills; and proof- 5) ability to work both individually and in a team setting.

Demonstration of human relations and effective communication skills is a requirement. Previous customer service experience is preferred.
Special Instructions Summary
Additional Information


The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to applicants, consistent with University policy and Utah state law. To inquire about this posting, email: employment@utah.edu or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/TDD), email: oeo@umail.utah.edu.


The University is a participating employer with Utah Retirement Systems (“URS”). Individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or the University’s Benefits Department at (801) 581-7447.


This position may require the successful completion of a criminal background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How many months/years of computer operations related work experience do you have?
    • No experience
    • Less than 6 months
    • 6 months or more, but less than 1 year
    • 1 year or more, but less than 3 years
    • 3 years or more
  2. * How many months/years of customer service experience do you have?
    • No experience
    • Less than 6 months
    • More than 6 months but less than 1 year
    • More than 1 year but less than 3 years
    • More than 3 years

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
  2. Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
  3. Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission