IT Product Manager
|Job Title||IT Product Manager|
|Working Title||IT Product Manager (CTO Infrastructure)|
|FLSA Code||Computer Employee|
|Patient Care Job Code?||No|
|Standard Hours per Week||40|
|Full Time or Part Time?||Full Time|
|Work Schedule Summary||
M-F Business Hours, as needed to complete the work
|Department||00428 - UIT - Network & Comm. Srvs|
|City||Salt Lake City, UT|
|Type of Recruitment||External Posting|
|Pay Rate Range||$75,000 - $95,000 DOE|
NOTE: May close at anytime.
|Open Until Filled
NOTE: May close at anytime.
The job of the product manager is “to manage the lifecycle of a product to maximize its value, usefulness and feasibility.” Product management is the intersection between business, technology and user experience. A good product manager must be experienced in at least one, passionate about all three, and conversant with practitioners in all. IT product managers set the vision for UIT’s growing family of products and are responsible for guiding multidisciplinary teams towards a common goal: providing high-quality products and features on time and at a feasible cost. As advocates for both our users and the University, IT product managers balance diverse perspectives and represent the voice of the customer in product development.
Business – Product management is above all else a business function, focused on maximizing business value from a product. The ideal IT product manager should be obsessed with optimizing a product to achieve the business goals while maintaining cost effectiveness.
Technology – This position is responsible for infrastructure products (storage, virtual machines, wired and wireless network access, web hosting, data center co-location, cable and fiber services, and workplace support). The IT product manager should understand the effort and technical concepts required to build and deliver infrastructure products. Product managers should also be aware of upcoming disruptive technologies and vendor roadmaps.
User Experience – The IT product manager is the voice of the user and must be passionate about the user experience. IT product managers learn the user’s voice by using and testing the product, and by continuously talking to users and getting feedback first hand.
Located in Salt Lake City, in the foothills of the Wasatch Mountains, the University of Utah is the flagship institution of the State of Utah’s system of higher education and a member of the PAC-12 Conference. Salt Lake City combines the amenities of a major metropolitan area of more than one million people with the friendliness and ease of living of a small, Western city. Seven major ski resorts are within an hour’s drive from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake is also home to the Utah Symphony and Opera, the Utah Ballet, several professional sports teams, and a wide range of other cultural and recreational activities.
University Information Technology, the central IT service provider for campus, reports to the Chief Information Officer and is responsible for many of the University of Utah’s most critical common IT resources including the campus network; the Campus Information Services (CIS) portal; UMail, telephone, and online collaboration services; high performance and research computing; information security; teaching and learning technologies; software licensing; and a host of other systems and applications. For more information about UIT visit http://www.it.utah.edu.
• Lead, plan, direct and coordinate infrastructure product lifecycles.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
• Five to eight years of progressively more responsible experience as a product manager, program manager, or service owner of large, complex, cross-functional IT products.
• Bachelors degree (or equivalent experience) in Information Systems, Business Administration, Engineering or related discipline.
• Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the job responsibilities.
• Evidence of continuing education and professional development.
|Special Instructions Summary|
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1
year of education)
- In Progess
How many years of related work experience do you have?
- Less than 2 years
- 2 year or more, but less than 4 years
- 4 years or more, but less than 6 years
- 6 years or more, but less than 8 years
- 8 years or more
How did you hear about this position?
- University of Utah Web Page
- Internet: search engine, online job board, etc
- University of Utah employee referral
- Career Services/Campus Job Fair
- Community/Government Agency
- List of References
- Cover Letter
- Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
- Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
- Letter of Recommendation 1
- Letter of Recommendation 2
- Letter of Recommendation 3