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IT Specialist



Open Date 05/15/2017
Requisition Number PRN14234B
Job Title IT Specialist
Working Title IT Specialist
Job Grade E
FLSA Code Computer Employee
Patient Care Job Code? No
Standard Hours per Week 40 hours a week
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary

Monday to Friday; 8 am to 5 pm; additional hours may be required

VP Area President
Department 00428 - UIT - Network & Comm. Srvs
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $39,300 to $50,438 DOE
Close Date

NOTE: May close at anytime.
Open Until Filled

NOTE: May close at anytime.
Job Summary

This position will install, replace, and/or upgrade network equipment as part of a general network lifecycle plan at various university locations both on and off campus. Occasionally, this position will have projects where new installations are required.

Located in Salt Lake City, in the foothills of the Wasatch Mountains, the University of Utah is the flagship institution of the State of Utah’s system of higher education and a member of the PAC-12 Conference. Salt Lake City combines the amenities of a major metropolitan area of more than one million people with the friendliness and ease of living of a small, Western city. Seven major ski resorts are within an hour’s drive from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake is also home to the Utah Symphony and Opera, the Utah Ballet, several professional sports teams, and a wide range of other cultural and recreational activities.

University Information Technology, the central IT service provider for campus, reports to the Chief Information Officer and is responsible for many of the University of Utah’s most critical common IT resources including the campus network; the Campus Information Services (CIS) portal; UMail, telephone, and online collaboration services; high performance and research computing; information security; teaching and learning technologies; software licensing; and a host of other systems and applications. For more information about UIT visit


• Install network equipment in a timely manner.
• Identify client network needs.
• Design, specify equipment, propose recommendations and then implement network solutions.
• Present the network requirements to the rest of the network engineering team.
• Implement changes in communication rooms to meet university standards as needed.
• Suggest changes to switch/router configurations as part of continual process improvement.
• As the Engineer in Charge (EIC) of various assigned projects, the engineer may need to coordinate with other university entities, including providing on-site direction for other network engineers.
• Collaborate with other team members and groups to identify and develop scalable network designs, solutions and recommendations.
• Troubleshoot and resolve wired and wireless network issues.
• Assist other network engineers with troubleshooting difficult or time-sensitive problems.
• Test and evaluate network systems to eliminate problems and make improvements.
• Prepare various documents such as work orders and purchase orders, record equipment in monitoring / inventory system; and prepare budget paperwork.
• Occasionally, assigned projects will require the engineer work outside of normal business hours.
• Participate in on-call rotation that will include evening and weekends.
• It is expected that the employee will actively continue network education including certifications.
• Other duties as assigned.

Minimum Qualifications

Requires a bachelor’s degree or equivalency and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within areas of specialty.


• Network Certification such as CCNA, and / or CCDA.

• Able to climb a ladder, lift, stand, twist, and carry equipment up to 40 pounds, and occasionally lift and carry equipment that weigh up to 60 pounds.
• Occasionally will need to provide own transportation to various work sites.
• Excellent verbal and written communication skills.
• Able to work with minimal supervision.
• Able to work concurrently on projects, trouble tickets and work orders.
• Must be results oriented.
• 0 to 2 years network experience.

Type Benefited Staff
Special Instructions Summary
Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.
To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/TDD), email:

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
    • Yes
    • No
  2. * How many years of experience do you have related to information systems support and development?
    • Less than 1 year
    • 1 year or more, but less than 2 years
    • 2 years or more, but less than 4 years
    • 4 years or more, but less than 6 years
    • 6 years or more
  3. * Do you have a Network Certification such as CCNA, and/or CCDA?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
  2. Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
  3. Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission