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Computer Operator



Open Date 08/16/2017
Requisition Number PRN07188N
Job Title Computer Operator
Working Title UOnline Multi-Media Specialist
Job Grade B
FLSA Code Nonexempt
Patient Care Job Code?
Type Non Benefited Staff / Student
Temporary? No
Standard Hours per Week 19 hours a week.
Full Time or Part Time? Part Time
Shift Day
Work Schedule Summary

M-F flexible hours between 8am-5pm

Is this a work study job? No
VP Area President
Department 00333 - Teaching & Learning Technology
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $9.62/hr.
Close Date <br /><br /><strong>NOTE:</strong> May close at anytime.
Job Summary

Serves as primary video editor for UOnline Course videos. Provides multi-media support for TLT instructional design team related to video production, graphic design, and editing documentation. As needed, film instructors in TLT production studio. Perform a variety of post-production tasks such as DVD duplication and video transferring.

About UIT: University Information Technology (UIT), the central IT service provider for campus, reports to the Chief Information Officer and is responsible for many of the University of Utah’s most critical common IT resources including the campus network; the Campus Information Services (CIS) portal; UMail, telephone, and online collaboration services; high performance and research computing; information security; teaching and learning technologies; software licensing; and a host of other systems and services. For more information about UIT visit

About the University: Located in Salt Lake City, in the foothills of the Wasatch Mountains, the University of Utah is the flagship institution of the State of Utah’s system of higher education and a member of the PAC-12 Conference. Salt Lake City combines the amenities of a major metropolitan area of more than one million people with the friendliness and ease of living of a small, Western city. Seven major ski resorts are within an hour’s drive from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake is also home to the Utah Symphony and Opera, the Utah Ballet, several professional sports teams, and a wide range of other cultural and recreational activities.


1. Serves as primary video editor for Uonline course videos with occasional studio video production duties.
2. Assists with technology based course development, design and delivery techniques, visual aid development, media and technology selections.
3. Researches new technologies, innovations, and production practices and evaluate the potential values.
4. Edits hard copy faculty manuscripts for face-to-face courses and electronic content for online courses.
5. Coordinates with other members of TLT’s Instructional Design and Development team and assists as assigned.
6. Develops effective working relationships with faculty and staff.
7. Provides customer service and assists faculty and students with class delivery system and web applications. Notifies appropriate technical groups of errors or equipment malfunctions requiring more advanced troubleshooting and analysis.
8. Provides patron reception duties including answering phones, answering basic service questions and assisting students, faculty, and staff of Teaching & Learning Technologies services. This position also assists in the operation and maintains the integrity of course testing events with large groups of students. Closely monitors and enforces exam policies.
9. Assists with various video post-production tasks as assigned.
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.

Minimum Qualifications

One year of computer operations experience or equivalency required; demonstrated human relations and effective communication skills are also required. Previous customer service experience is preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


Non-linear editing and video production experience preferred. Additional experience with Adobe Premiere, Photoshop, and After Effects is a plus. Strong interests in graphic design or animation also a plus.
First or second year undergraduate student with some experience in online education; excellence in technical writing and verbal communication skills; familiarity with Windows, Mac, tablets and mobile devices; 4) reading and editing skills; and proof- 5) ability to work both individually and in a team setting.
Demonstration of human relations and effective communication skills. Previous customer service experience is preferred.

Special Instructions Summary
Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to applicants, consistent with University policy and Utah state law. To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/TDD), email:

The University is a participating employer with Utah Retirement Systems (“URS”). Individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or the University’s Benefits Department at (801) 581-7447.

This position may require the successful completion of a criminal background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How many months/years of computer operations related work experience do you have?
    • No experience
    • Less than 6 months
    • 6 months or more, but less than 1 year
    • 1 year or more, but less than 3 years
    • 3 years or more
  2. * How many months/years of customer service experience do you have?
    • No experience
    • Less than 6 months
    • More than 6 months but less than 1 year
    • More than 1 year but less than 3 years
    • More than 3 years
  3. * How did you hear about this position?
    • University of Utah Web Page
    • Internet: search engine, online job board, etc
    • University of Utah employee referral
    • Career Services/Campus Job Fair
    • Community/Government Agency
    • Other/Unknown
  4. * How did you hear about this position? - University of Utah web page - Online - University of Utah employee referral - Career Services / Job Fair - Community / Government Agency - Other

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
  2. Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
  3. Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission