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Parking Services Officer



Open Date 08/30/2017
Requisition Number PRN07249N
Job Title Parking Services Officer
Working Title Parking Services Officer
Job Grade B
FLSA Code Nonexempt
Patient Care Job Code?
Type Non Benefited Staff / Student
Temporary? No
Standard Hours per Week 19
Full Time or Part Time? Part Time
Shift Variable
Work Schedule Summary

4 Hour scheduled shift,
Monday – Friday
8:00AM – 12:00PM
12:00PM- 4:00PM
Some Weekends

Is this a work study job? No
VP Area President
Department 00450 - Commuter Services - Operations
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $11.49 to $16.68/h
Close Date <br /><br /><strong>NOTE:</strong> May close at anytime. 09/30/2017
Job Summary

Provides excellent customer service to the University of Utah community and visitors by ensuring parking accommodations are monitored and patrolled on a regular basis for parking infractions in order to keep parking areas accessible to authorized permit holders and special-use patrons.


Patrols parking lots by License Plate Recognition-equipped vehicle and/or issued bicycle, which involves checking for valid permits and issuing citations for parking violations. Assists in providing motorist services to the University community and the public such as directing individuals to available parking and specific buildings/departments on campus, assisting visitors and registered users of the campus parking system in understanding regulations and the availability of parking in all areas of the campus, and jump-starting vehicles. Processes copies of issued citations and completes forms related to work performed during shift. Directs traffic in parking lots during special events such as football, basketball, entertainment events, theatrical productions, or University wide events (commencement). Impounds vehicles parked in tow-away zones or that involve excessive citations in accordance with departmental procedures. Testifies in court involving contested citations as requested by the Attorney General’s office. May set up, take down, maintain and inventory all equipment needed for special event parking. May collect revenue from day pass machines and meters. May perform preventive maintenance on parking lot equipment and order new equipment as needed. May be required to perform dispatching work. May be required to perform Appeals Office duties.

Minimum Qualifications

Two years related parking enforcement experience, or equivalency; a valid Utah’s Driver’s License; and demonstrated human relation and effective communication skills required. Must be able to pass a background review.


Demonstrated human relation and effective communication skills required. Demonstrated computer experience including word processing and spreadsheet skills are a plus. Ability to evaluate and resolve parking issues and payment options for customer’s impounded vehicles. Good judgment and honesty a must when collecting payments for unpaid tickets in the field. Must be able to handle high stress and crisis situations and have a commitment to provide excellent customer service. Must be able to lawfully operate a motor vehicle. Must be able to ride a mountain bike.

Special Instructions Summary
Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to applicants, consistent with University policy and Utah state law. To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/TDD), email:

The University is a participating employer with Utah Retirement Systems (“URS”). Individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or the University’s Benefits Department at (801) 581-7447.

This position may require the successful completion of a criminal background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How many years of related parking enforcement experience do you have?
    • No experience
    • Less than 1 year
    • 1 year or more, but less than 2 years
    • 2 years or more, but less than 4 years
    • 4 years or more
  2. * Do you have a valid Utah driver's license?
    • Yes
    • No

Applicant Documents

Required Documents
Optional Documents
  1. Cover Letter
  2. Resume
  3. Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
  4. Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission